Terms and Conditions
Last updated: August 23, 2026
These Terms and Conditions govern your use of northbridgepets.com and purchases from Northbridge Pets, operated by Northbridge Global LLC. By using the website or placing an order, you agree to these terms.
Store Use
You must use this website only for lawful purposes and provide accurate, current information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for activity under your account.
Products and Information
We work to present product descriptions, images, prices, and availability accurately. Colors and packaging may vary. We may correct errors, update information, limit quantities, or cancel an order affected by an obvious pricing, inventory, or description error. Product information on this website is for general informational purposes and is not veterinary or medical advice.
Orders and Payment
Submitting an order is an offer to purchase. An order is accepted when we send confirmation that it has been processed or shipped. Payment must be authorized before fulfillment. We may decline or cancel an order for suspected fraud, payment problems, inventory issues, prohibited resale, or other legitimate business reasons. If we cancel a paid order, we will issue a refund to the original payment method.
Shipping, Returns, and Refunds
Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Refund and Return Service policy. These policies form part of these terms.
Intellectual Property
Website text, graphics, logos, layout, and other original content are owned by or licensed to Northbridge Global LLC and may not be copied, republished, or commercially exploited without permission. Third-party product names and trademarks belong to their respective owners.
Prohibited Conduct
You may not interfere with website security, introduce malicious code, attempt unauthorized access, scrape the website in a manner that disrupts service, misuse promotional offers, or use the website for unlawful or fraudulent activity.
Disclaimers and Limitation of Liability
To the extent permitted by law, the website and services are provided on an “as available” basis. Northbridge Global LLC is not liable for indirect, incidental, special, or consequential damages arising from use of the website or products. Nothing in these terms limits rights that cannot lawfully be limited.
Governing Law
These terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Any mandatory consumer protections that apply to you remain unaffected.
Changes
We may update these terms from time to time. Updated terms will be posted on this page with a revised date. Continued use of the website after an update constitutes acceptance of the revised terms.
Contact Us
Northbridge Global LLC
906 116TH ST S, TACOMA, WA 98444
Email: support@northbridgepets.com
Phone: +1 (564) 516-8486
