Last updated: August 23, 2026
Northbridge Pets is operated by Northbridge Global LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit northbridgepets.com, create an account, place an order, or contact us.
Information We Collect
We may collect contact information such as your name, billing and shipping address, email address, and phone number; order and account information; communications you send to us; and device, browser, IP address, cookie, and website-usage information. Payment details are processed by our payment service providers. We do not store complete payment-card numbers on our own systems.
How We Use Information
We use information to process and deliver orders, provide customer support, manage accounts and returns, communicate order updates, improve our website and products, prevent fraud and unauthorized transactions, comply with legal obligations, and send marketing communications when permitted. You may unsubscribe from marketing messages at any time.
How We Share Information
We may share information with service providers that help us operate the store, including payment processors, fraud-prevention providers, hosting and analytics providers, customer-support tools, and shipping carriers. We may also disclose information when required by law, to protect our rights or customers, or in connection with a business transfer. We do not sell personal information for money.
Cookies and Analytics
We use cookies and similar technologies to keep the shopping cart working, remember preferences, understand website performance, and help prevent fraud. Browser settings may allow you to block or delete cookies, but some store functions may not work correctly.
Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain transaction and tax records, resolve disputes, prevent fraud, and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure.
Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information and to opt out of certain uses. We may need to verify your identity before completing a request. To submit a privacy request, contact support@northbridgepets.com.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
Third-Party Links
Our website may link to third-party services. Their privacy practices are governed by their own policies.
Policy Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
Northbridge Global LLC
906 116TH ST S, TACOMA, WA 98444
Email: support@northbridgepets.com
Phone: +1 (564) 516-8486
